Emergency Guidance

Would you know what to do in a roadside emergency?

1 in 5 newly qualified drivers crash within the first 6 months of passing their test. Make sure you are prepared just in case the worst should happen.

FREE lifesaving P.A.N.I.C. App

Make sure that you are prepared for an emergency situation! Learn2Live have developed a mobile phone app that is FREE for anyone to download to their smartphone.

The PANIC app is designed to help you in the first few moments if you are involved in a car crash.

How to use the app in an emergency

  • Open the app and work your way through the P.A.N.I.C pages.
  • The grid reference of your location will be displayed at the bottom of most of the pages, this will often be the most important piece of information you can give the emergency services – if you give them the grid reference they will be able to reach you quicker.

You can access the grid reference number/location by clicking on Main Menu and then My Location.

  • Press the exit button (in the top right hand corner of the app) when you are ready to call the emergency services. This will hide, but not close, the app.
  • Always ask for the Ambulance service if someone is injured; they will contact the Police and the Fire service.
  • Put your phone onto speaker and then open the P.A.N.I.C app, which will allow you to give the emergency services your location grid reference along with any other information they may need.

First Aid

  • The App provides information about what to do first, basic emergency first aid and important information the emergency services will want from you.
  • Due to the importance of the PANIC section, this will always be the first section that appears when you open the app.
  • We advise that you take the time to read through the P.A.N.I.C pages to familiarise yourself with the information. If your are involved in a crash, a few seconds may make the difference between life and death.

Other information

  • The app also includes some other useful features including ICE (In Case of Emergency) details, an area that stores your medical details along with emergency contact details should you be the person that is injured.
  • The last section of the app allows you to store vehicle reminders for your tyre pressures, MOT, tax, oil and service. It also allows you to store contact details for your insurance, car breakdown and local garage.

What to do if you have a collision

A driver involved in a collision should stop whether or not it was their fault if:-

  • Anyone, other than themselves is injured; or
  • Another vehicle, or someone else's property is damage; or
  • An animal in another vehicle or running across the road is injured; or
  • A bollard, street lamp or other item of street furniture is damaged.

If you have to stop, you must remain near the vehicle long enough for anyone who is involved directly or indirectly in the collision to ask for details. This could be, for example, the owner of an injured animal, a relative of someone who is injured, or the police. The driver must then give their name and address, the name and address of the owner of the vehicle (if the driver is not the owner) and the registration number of the vehicle.

The driver may also have to report the collision to a police officer or at a police station, in person, as soon as practicable and in any case within 24 hours. The duty arises whenever a driver has not given their name and address at the scene of the collision, whether or not they were asked to do so.

If any injury is cause to another person, the driver must also produce a valid insurance certificate if asked to do so by a police officer, injured person, or anyone else directly or indirectly involved in the collision. If the insurance certificate is asked for, but is not produced at the time, the collision must be reported to a police station as soon as practicable, or in any case within 24 hours, and the insurance certificate must be taken to a police station within seven days of the collision. However, if the driver is asked at the time of the collision to produce insurance details and does so, there is no further obligation to report the accident to the police, as long as they have complied with the duties described above.

In the case of a damage-only collision, the driver must give insurance details to anyone who may wish to make a claim against them.

In all collisions, a driver should inform their own insurance company.


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